Welcome to the Emirates Group

Our Brands
Emirates

Emirates

Emirates is one of the world’s fastest growing airlines. Based in Dubai, Emirates connects people all over the world to a network of over 150 destinations.

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dnata

dnata

dnata is one of the world’s largest air services providers, offering ground handling, cargo, catering and travel services across six continents.

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Emirates

Emirates

The world’s fastest growing airline, Emirates connects people to over 150 destinations.

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dnata

dnata

dnata is one of the world’s largest air services providers.

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Emirates Holidays

Emirates Holidays

Offers tailor-made dream holidays to over 100 destinations.

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dnata Travel

dnata Travel

Multi-channel travel agency in the UAE, KSA, Bahrain, Oman, Afghanistan, Iraq and India.

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dnata4good

dnata4good

Employee-led initiative focussed on changing lives around the world.

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Emirates Skywards

Emirates Skywards

Emirates Skywards is Emirates’ award-winning frequent flyer programme.

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marhaba

marhaba

Offers a range of Meet & Greet services and lounges at airports around the world.

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Emirates SkyCargo

Emirates SkyCargo

Operates a global logistics capability from the world's largest air logistics hub in Dubai.

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Gerry's dnata

Gerry's dnata

Ground handling and cargo services provider at 7 airports in Pakistan.

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Emirates Executive

Emirates Executive

Offering an exclusive private jet service.

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Emirates Group Security

Emirates Group Security

A multi-faceted organisation that develops security measures and strategies across the Emirates network.

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Emirates Flight Training Academy

Emirates Flight Training Academy

The new world class facility providing ab initio flight training.

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Alpha Flight Services

Alpha Flight Services

Provides complete inflight catering, buy onboard, duty-free and F&B solutions in the UAE.

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Emirates CAE Flight Training

Emirates CAE Flight Training

A global leader in modelling, simulation and training for civil aviation and defence.

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Emirates Aviation University

Emirates Aviation University

One of the region’s leading educational institutes for aviation studies and a variety of other programmes.

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Emirates Engineering

Emirates Engineering

One of the world's most technologically advanced aircraft maintenance facilities.

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City Sightseeing Dubai

City Sightseeing Dubai

Partnership between dnata and City Sightseeing, tourist transportation operator, to showcase Dubai’s sights.

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Emirates Flight Catering

Emirates Flight Catering

Flight caterer to more than 120 airlines departing Dubai International Airport and Dubai World Central.

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Emirates Airline Foundation

Emirates Airline Foundation

A non-profit charity organisation which aims to improve the quality of life for children.

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En Route

En Route

Provides complete end-to-end design, development and delivery services for on-board food and service solutions.

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Arabian Adventures

Arabian Adventures

Leading destination management company offering personalised service & genuine Arabian hospitality.

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Premier Inn - Middle East

Premier Inn - Middle East

The UK’s largest hotel brand, providing affordable rooms in the GCC to guarantee a good night’s sleep.

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Transguard

Transguard

Provides Cash, Security and Manpower Services plus Integrated Facility Services around the globe.

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mmi

mmi

Specialises in the marketing, sales and distribution of beverages.

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EmQuest

EmQuest

Develops electronic distribution products and services for the travel industry.

The Sevens Stadium

The Sevens Stadium

A purpose-built hub for sports, major international tournaments and events in Dubai.

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A1 airport handling

Airport Handling

Ground handling operations in Milan, Italy Malpensa and Linate.

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MAS Metro Air Services

MAS Metro Air Services

Mail handling provider in the USA.

Air Dispatch

Air Dispatch

Air Dispatch is the world’s leading independent provider of load control services.

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Travelbag

Travelbag

Specialise in creating tailor-made holidays for every budget.

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Gold Medal UK

Gold Medal UK

Serving travel agents in UK, providing flights, hotels, holidays and more.

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Gold Medal UAE

Gold Medal UAE

Serving travel agents in UAE, providing flights, hotels, holidays and more.

Cabin Services Australia

Cabin Services Australia

Aircraft cabin cleaning across Australia and New Zealand.

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Netflights

Netflights

Offers thousands of air fares covering hundreds of routes, plus hotels and car hire options.

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Emirates Leisure Retail (ELR)

Emirates Leisure Retail (ELR)

Manages a portfolio of restaurants, cafes, bars & leisure facilities in the Middle East, Australia & Singapore.

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Yalago

Yalago

Global leisure bedbank, specialising in the Middle East, Indian Ocean, Southeast Asia, Americas, European Cities and the Mediterranean.

Travel Republic

Travel Republic

One of the largest and most well-established online travel search websites in Europe.

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Calogi

Calogi

Online cargo booking system that simplifies the movement of goods around the world via air cargo.

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Destination Asia

Destination Asia

Leading destination management company with a presence across 11 countries in Asia.

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Arabian Adventures MIE

Arabian Adventures MIE

Creating and delivering extraordinary experiences with full event management strategies in incentives.

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DUBZ

DUBZ

Baggage delivery and remote check-in services.

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dnata logistics

dnata logistics

dnata logistics is a leading supplier of supply chain, logistics, warehousing and freight forwarding services.

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Annual Reports

priohub

priohub

A digital B2B marketplace connecting resellers to tours, activities and attractions.

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dnata Representation Services

dnata Representation Services

Utilising GCC regional knowledge to deliver sales through targeted strategies.

dnata Travel Management

dnata Travel Management

Client focused approach where our people, solutions, processes and procedures revolve around your needs.

OUA Travel

OUA Travel

OUA Travel, dnata Travel Group’s presence in Oman, boasts over 50 years of expertise in the market.

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Travel Counsellors LLC

Travel Counsellors LLC

A travel company all about personal relationships and unbeatable customer service.

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Emirates Group Procurement and Supply Chain

Responsible for yearly spend over USD 20 billion, Emirates Group Procurement and Supply Chain collaborates with suppliers worldwide to support all Emirates Group companies.

Through building sustainable, ethical and innovative relationships, we aim to maximise the value of a portfolio of more than 2,000 suppliers across airline and service related requirements.

We’re always open to finding new partners in fuel and oil supply, aircraft and engineering, ground handling, catering, marketing, advertising and promotions, travel and hotels, IT and telecommunications, and more.

Become a supplier

Register on the Emirates Procurement and Contracts portal (epic), to be considered for opportunities to tender and to manage your existing contracts.

Please note that neither Emirates or dnata will ever ask for fees for supplier registration or for participation in bids. Please do not respond to any suspicious emails requesting such.

Register on epic

Our procurement process

From sourcing to payment, we’ve made supplying for Emirates Group companies easier with a digitised end to end solution for all transactions.

1 Source

Once you’ve registered on the Emirates Procurement and Contracts portal (epic) you’ll be considered for opportunities within Emirates Group companies. If invited, you will send your response to tenders through the portal for evaluation.

2 Contract

If you are selected, we’ll negotiate the terms and conditions, and sign the contract through the portal.

3 Purchase

After we sign the contract, we’ll agree the most efficient transactional process to follow and may issue purchase orders for the specific requirements we’ve agreed on through our transactional purchase to pay solution - iSupplier.

4 Receipt and invoicing

On delivery of the goods and services specified on the purchase order or contract, you can submit your invoice through iSupplier, and we’ll process it using a three-way match against PO and GR.

5 Payment

Once we’ve matched your invoices, you’ll receive the payment according to our agreed terms and conditions.

Supplier performance management

Once you’ve been selected as a supplier, we will assess the criticality to our business and your contract manager may invite you to participate in our CASES programme - the framework we use to actively measure and manage our relationship with strategic suppliers.

  • Cost
  • Assurance of Supply
  • Satisfaction
  • Engagement
  • Safety & Sustainability

Get in touch with us

Cookie Policy

Overview

On theemiratesgroup.com website and our mobile websites (“the Platforms”) we and third parties can store and access cookies, IP addresses and use other tracking technology methods to enable platform functionality, collect aggregated data about website usage, improve your online experience and manage and tailor our advertising and service communications with you. There are means of disabling cookies as set out below if you choose to do so, however this may affect your use of our Platforms. See below for more information about what cookies are, the tracking technology we use, and how we use them.

What is a cookie?

A cookie is a small file that is placed and stored on your browser or device by a platform. Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website. Each website can send its own cookie to your browser or device if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites.

How do we use cookies and our types of cookies?

Our Platforms use different types of cookies. Cookies can be categories based on several attributes: Session cookies exist just for your session on our Platform and persistent cookies exist for a period of time after your visit; First party cookies are cookies set by our Platforms and third party cookies are set by third party platforms. We utilise both session and persistent cookies, and first and third party cookies.

We also use cookies for different purposes. For example, we use some cookies to provide a seamless service when you use our loyalty schemes , or complete a booking, or where you don't complete a booking (so we can inform you of this and provide assistance) and other cookies to improve our use of advertising to make it relevant to you. To assist you, we've provided a more detailed explanation of the types of cookies we use below categorised by the purpose of the cookies.

  • Essential Cookies − These cookies are essential for the operation of our Platforms. They include, for example, cookies that enable you to log into secure areas of our websites, progress or complete a booking or make use of other online services we provide. They also include cookies that help us understand how users use our website, allowing us to improve the overall experience without being able to identify or target you or any other user individually.
  • Functional cookies − These cookies are used to recognise you when you return to our Platforms. This enables us to personalise our content for you, greet you by name, and remember your preferences (for example, your choice of language or region) and to identify to us where you don't complete a booking (so we can inform you of this and provide assistance).

How can I reject cookies and/or delete existing cookies?

You can update and change your cookie preference in our cookie preference centre that you can access above.

Besides the above-mentioned cookie preference centre, you can change your cookie setting in your browser, and in some cases in your devices, too. You can set your browsers or devices to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website's features. Each browser is different, so check the ‘help’, 'options', 'preferences' or similar menu of your browser to learn how to change your cookie preferences. The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet Explorer; Cookie settings in Firefox; Cookie settings in Chrome; Cookie settings in Safari web and iOS.

You can also visit http://www.aboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. This site includes details on how to delete cookies from your computer as well as more general information about cookies.

We do not recommend turning cookies off when visiting our Platforms as this could disadvantage you by preventing you from making bookings through our loyalty schemes or preventing you from booking certain types of products and services. It may also mean that certain parts or functions of our websites do not work properly. Please also note that if you delete your cookies, we may no longer automatically recognise your preferences, such as language and country preferences, any previous consent to terms and conditions or any opt outs.

In relation to advertising cookies, if you are in the EU you can use the YourOnlineChoices.eu website which allows you to set which advertising cookie providers you accept, and which you do not. You can manage cookies set by third parties by visiting the specific websites of these third parties. For example, all the data collected on you by Google can be accessed at myactivity.google.com.

Detailed information about cookies

This table details some examples of the different cookies that our Platforms use. The table sets out information explaining the purpose of these cookies and where applicable, includes links to further information that may be of use.

Cookie Name Party Description Domain Cookie Category Lifespan
bm_sv First Party This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. Essential cookies PERSISTENT
OptanonAlert BoxClosed First Party This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It is set after visitors have seen a cookie information notice and in some cases only when they actively close the notice down. It enables the website not to show the message more than once to a user. The cookie has a one year lifespan and contains no personal information. Essential cookies PERSISTENT
AWSALB First Party AWS ELB application load balancer. Essential cookies PERSISTENT
RT First Party The roundtrip (RT) Boomerang cookie is used by Akamai to measure page load time and/or other timers associated with the page. Functional cookies PERSISTENT
AKA_A2 First Party This cookie is generally provided by Akamai and is used for the Advanced Acceleration feature, which enables DNS Prefetch and HTTP2 Push. Functional cookies PERSISTENT
ADRUM First Party AppDynamics - browser performance management tool uses this cookies to collect web performance data and IP addresses. Functional cookies SESSION
_gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx First Party Google Analytics Functional cookies PERSISTENT
AWSALBCORS First Party This cookie is managed by AWS and is used for load balancing. Essential cookies PERSISTENT
_ga First Party This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Functional cookies PERSISTENT
PPSESSION First Party This cookie is set by the Presspage platform to enable us to anonymously track visitors and enable us to generate CSRF tokens for Form modules and therefore absolutely necessary. Essential cookies SESSION
ak_bmsc First Party This cookie is associated with Akamai and is used to differentiate between traffic from humans and bots. Essential cookies PERSISTENT
OptanonConsent First Party This cookie is set by the cookie compliance solution from OneTrust. It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. This enables site owners to prevent cookies in each category from being set in the users browser, when consent is not given. The cookie has a normal lifespan of one year, so that returning visitors to the site will have their preferences remembered. It contains no information that can identify the site visitor. Essential cookies PERSISTENT
_gid First Party This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid Functional cookies PERSISTENT

Other tracking technologies

We use clear image files, pixel tags and other similar technology embedded within emails we send to you and on our Platforms. These files are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear images are embedded invisibly on web pages or in emails. We may use clear images (a.k.a. web beacons, web bugs or pixel tags), in connection with the Platforms to, among other things, track the activities of Platform visitors, help us manage content, and compile statistics about usage of the Platforms. We and our third-party service providers also use clear images in HTML e mails to our customers, to help us track e mail response rates, identify when our e mails are viewed, and track whether our e mails are forwarded.

We use aggregated statistics provided by third party digital platforms about your interaction with us across multiple devices, such as your laptop and mobile, based on your log ins into different services offered by these third parties. These statistics help us understand your journey across different devices and personalise the look and feel of our Platforms. These third party digital platforms also allow us to personalise our advertisements to you on your various devices on the basis of your behaviour on one or more of your devices where you have logged into the relevant third parties’ services.

We use other aggregated data provided by third party digital platforms including demographic information (such as age and gender) and your interests (such as travel and shopping) derived from your other website usage, together with our own aggregated data about your interactions with us on our Platforms to understand user behaviour to improve our Platforms, products and services. We do not disaggregate this data to identify your specific demographic or interest information.

For US users: Online behavioural advertising

You may opt out of many third party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information and available choices for third party ad networks operated by NAI and DAA members, please visit their respective websites: NAI and DAA. Opting out of these networks does not otherwise limit the collection of personal information described elsewhere in our Privacy Policy. Understand that even after opting out you will still see online ads. Opting out only means that network members from whose ad networks you have opted out will no longer deliver targeted content to you. You may continue to see interest based advertisements from other parties from whom you have not opted out, or from companies that have not adopted the self regulatory standards for Online Behavioural Advertising that we follow. You will also continue to receive generic ads that are not targeted based on your visits to multiple websites.

Use of Google Analytics

This site uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the United States. On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore, you can prevent Google’s collection and use of data (such as cookies and IP address) by downloading and installing the browser plug‑in available under https://tools.google.com/dlpage/gaoptout/. Further information concerning Google’s terms and conditions of use and data privacy can be found at http://www.google.com/analytics/terms/gb.html or at https://www.google.de/intl/en_uk/policies/. Please note that on this website, Google Analytics code is supplemented by “gat._anonymizeIp();” to ensure an anonymized collection of IP addresses (so called IP‑masking)..

Useful links

The following website gives information specifically about privacy (such as issues around Internet advertising): YourOnlineChoices.eu as referred to above this allows you to set which advertising cookie providers you accept.

Updates

We may amend our Cookie Policy from time to time to keep it up to date with legal requirements and the way we operate our Platforms. If we decide to change our Cookie Policy, we will place any updates on our Platforms, such as this webpage. Please regularly check this webpage and the Cookie Policy of any relevant Platforms for the latest version of our Cookie Policy.